Damaged delivery
Contact us with your order number and photographs so we can arrange a replacement.
Customer care
Returns and replacements
Clear support for damaged, incorrect or unwanted items.
Unopened items
Eligible unopened goods can be returned within the applicable return period.
Need help?
Use the contact form and the team will review your order personally.
For independent information about online shopping returns, withdrawal rights and consumer guarantees in the EU, see the Your Europe guide to returns and the right of withdrawal.