Användarvillkor
TERMS OF SERVICE
Last updated: September 13, 2026
Welcome to Drinkero.com. These Terms of Service explain the rules that apply when you visit our website, create an account, place an order or use any of our services.
The terms "we", "us" and "our" refer to Drinkero.com.
Our contact details are:
Drinkero.com
Eresburgstrasse 24
12013 Berlin
Germany
Email: hello@drinkero.com
By using our website or placing an order, you agree to these Terms of Service and our Privacy Policy.
1. AGE REQUIREMENTS
You must be legally permitted to purchase alcoholic beverages in your country to order alcohol from Drinkero.com.
By placing an order containing alcohol, you confirm that you meet the applicable legal minimum age requirements.
We reserve the right to cancel an order if we have reason to believe that the purchaser does not meet the applicable age requirements.
Age verification may also be required during ordering or delivery.
2. CUSTOMER ACCOUNTS
You may be asked to provide information including your name, email address, billing address, shipping address and payment information.
You are responsible for ensuring that the information you provide is accurate, complete and up to date.
If you create an account, you are responsible for keeping your login information secure and for activity carried out through your account.
3. PRODUCTS
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on Drinkero.com are accurate.
However, product packaging, labels, colours and appearance may occasionally differ from the images shown on our website, for example when manufacturers update their packaging.
Product availability may change without notice.
We reserve the right to discontinue products or limit the quantity available for purchase.
4. ORDERS
When you place an order through Drinkero.com, you are making an offer to purchase the products in your order.
An order is considered accepted once we confirm the order and payment has been successfully processed.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases involving:
- Products that are unavailable.
- Incorrect pricing or product information.
- Payment problems.
- Suspected fraud or misuse.
- Age restrictions.
- Delivery restrictions.
- Orders that cannot legally be fulfilled.
If we cancel an order after payment has been received, the relevant amount will be refunded.
Please check your order carefully before submitting it. Once an order has entered the fulfilment process, we may not be able to change or cancel it.
5. PRICES AND PAYMENT
Prices displayed on Drinkero.com may change at any time. The price applicable to your purchase is the price shown when you place your order.
Any applicable VAT or other taxes will be handled as indicated during checkout.
Shipping charges and any other applicable costs will be displayed before you complete your purchase.
You agree to provide accurate and authorised payment information.
Promotions, discount codes and special offers may be subject to additional conditions and may be changed or withdrawn at any time where permitted by law.
6. SHIPPING AND DELIVERY
We deliver orders using third-party shipping companies.
Delivery times shown on Drinkero.com are estimates and may vary depending on the destination, carrier and circumstances outside our control.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, strikes or other transportation problems.
You are responsible for providing a complete and accurate delivery address.
If a parcel cannot be delivered because the delivery information supplied by the customer is incorrect or incomplete, additional shipping costs may apply.
Your statutory consumer rights regarding delivery are not affected by this section.
7. RETURNS AND REFUNDS
Returns, cancellations and refunds are handled according to our Return & Refund Policy and applicable consumer protection laws.
If you wish to return an item or report a damaged or incorrect order, contact us at hello@drinkero.com.
8. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
The content available on Drinkero.com, including our website design, text, graphics, photographs, logos, product descriptions and other original content, is owned by us or used with permission from the relevant rights holders.
You may use the website for personal and non-commercial purposes.
You may not reproduce, copy, distribute, modify, publish or commercially exploit our content without prior permission, except where permitted by law.
Third-party trademarks and brand names remain the property of their respective owners.
9. THIRD-PARTY SERVICES
We use third-party services to operate Drinkero.com, including services for ecommerce technology, payments, shipping, analytics and other functions.
Our online store is powered by Shopify. Purchases made through Drinkero.com are transactions between you and Drinkero.com.
Third-party providers may process information as necessary to provide their services.
Our processing of personal information is explained in our Privacy Policy.
10. PRODUCT REVIEWS AND OTHER CONTENT
If you submit a product review, suggestion, photograph, comment or other content to Drinkero.com, you confirm that you have the right to submit that content.
You allow us to use, reproduce and display submitted content in connection with operating and promoting Drinkero.com.
You must not submit content that:
- Violates another person's rights.
- Contains unlawful, abusive or misleading material.
- Contains malware or harmful software.
- Misrepresents your identity or relationship with a product or company.
We may remove content that violates these Terms or applicable law.
11. ERRORS AND INACCURACIES
Occasionally our website may contain errors relating to product descriptions, prices, promotions, availability, shipping costs or other information.
We reserve the right to correct errors and update information.
If an obvious pricing or product information error affects an order, we may contact you to correct the order or cancel it and issue a refund.
12. PROHIBITED USE
You may use Drinkero.com only for lawful purposes.
You must not use the website to:
- Break applicable laws or regulations.
- Commit or attempt fraud.
- Violate intellectual property or privacy rights.
- Transmit viruses, malware or other harmful code.
- Collect personal information about other users without permission.
- Send spam or other unauthorised communications.
- Attempt to interfere with the security or operation of the website.
- Impersonate another person or provide deliberately misleading information.
- Use automated systems in a way that damages, overloads or interferes with our website.
We may restrict or terminate access to the website where these Terms are seriously violated.
13. AVAILABILITY OF THE WEBSITE
We aim to keep Drinkero.com available and functioning correctly, but we cannot guarantee uninterrupted or error-free access at all times.
We may temporarily restrict access for maintenance, security, technical problems or updates.
14. LIABILITY
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses resulting from the use of Drinkero.com.
We are also not responsible for failures or delays caused by events outside our reasonable control.
Your mandatory rights as a consumer remain unaffected.
15. PRIVACY
Personal information collected through Drinkero.com is handled according to our Privacy Policy and applicable data protection laws.
Information may also be processed by service providers that help us operate our store, process payments and deliver orders.
16. TERMINATION OR SUSPENSION
We may suspend or restrict access to Drinkero.com where necessary to protect our website, customers or business, or where these Terms or applicable law have been seriously violated.
Any obligations relating to orders already placed, payments, refunds and consumer rights remain unaffected where required by law.
17. GOVERNING LAW
These Terms are governed by the laws applicable to Drinkero.com in Germany, without affecting any mandatory consumer protection rights you may have under the laws of your country of residence.
If you are a consumer in the European Union, you may also have mandatory rights regarding jurisdiction and dispute resolution that cannot be restricted by these Terms.
18. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
19. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.
The latest version will be published on Drinkero.com together with the date it was last updated.
Changes will not affect orders already placed unless required by law.
20. CONTACT INFORMATION
If you have any questions about these Terms of Service, contact us at:
Drinkero.com
Eresburgtrasse 24
12013 Berlin
Germany
Email: hello@drinkero.com